Avaya 3000.2 : ACSS Small and Medium Enterprise (SME) Communications

Pass 3000.2 Exam Cram

Exam Code: 3000.2

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Sep 05, 2026

Q & A: 103 Questions and Answers

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Avaya 3000.2 Exam Syllabus Topics:
SectionObjectives
Call Routing and Features- Auto attendants and hunt groups
- Voicemail and messaging services
- Inbound and outbound call routing
Installation and Configuration- Initial system setup and provisioning
- User, extension, and endpoint configuration
- Trunk configuration (SIP / PRI / analog)
Networking and SIP Integration- Firewall/NAT considerations for VoIP deployments
- SIP trunk configuration and troubleshooting
- IP networking fundamentals for SME systems
SME Communications System Overview- Licensing and feature enablement concepts
- Avaya SME portfolio overview (IP Office / SME solutions positioning)
- System architecture and core components
Maintenance and Troubleshooting- Software upgrades and patch management
- Fault isolation and resolution procedures
- System monitoring and diagnostics tools
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

Which Windows command is used to find out which ports your server is currently using?

A. ipconfig /displaydns
B. portqry
C. show ports
D. netsh interface dump
E. netstat -an


Question 2

Which two need to be programmed to accomplish this? (Choose two.)

A. Enable Forced Account Code on the Incoming Call Route created for the client CLI.
B. Add the client CLI information to the Incoming Call Route.
C. Create the Account Code in Manager.
D. Enable Forced Account Code on the ARS Dial out Short Code.
E. Add the CLI information to the Account Code.


Question 3

Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A. Current PBX/Key System Features and Dial Plan
B. Line of Business application integration needs
C. Above Physical Layer: Existing Data Network
D. Physical Layer: Existing Telecom Infrastructure
E. Productivity Requirements


Question 4

Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A. Use the System Status Application to shutdown the card before removing the SD card.
B. Just pull out the card; special shutdown is not required.
C. Use the Manager application to shutdown the card before removing the SD card.
D. Dial the shutdown short code to shutdown the card before removing the SD card.
E. User System Monitor to shutdown the card before removing the SD card.


Question 5

A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A. 6U
B. 12U
C. 2U
D. 8U


Solutions:

Question 1
Answer: E
Question 2
Answer: C,E
Question 3
Answer: A,C,D
Question 4
Answer: A,C
Question 5
Answer: A

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