SAP C_FSM_2601 : SAP Certified - SAP Field Service Management

Pass C_FSM_2601 Exam Cram

Exam Code: C_FSM_2601

Exam Name: SAP Certified - SAP Field Service Management

Updated: Oct 04, 2026

Q & A: 68 Questions and Answers

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SAP C_FSM_2601 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Service Order Management26%- Service Order Status Management
- Service Order Assignment and Routing
- Service Order Creation and Processing
- Service Order Scheduling and Planning
Topic 2: Mobile Application20%- Field Service Mobile App Features
- Real-Time Communication
- Offline Capabilities
- Mobile Checkout and Time Tracking
Topic 3: Resource Management22%- Skill-Based Matching
- Workforce Planning and Forecasting
- Travel and Route Optimization
- Technician Management
Topic 4: Configuration and Integration16%- SAP FSM System Configuration
- Third-Party System Integration
- API and Web Services
- Integration with SAP ERP and CRM
Topic 5: Service Reporting and Analytics16%- Service Performance Metrics
- Reports and Dashboards
- KPI Monitoring and Analysis
- Custom Report Generation
SAP Certified - SAP Field Service Management Sample Questions:
Question #1

What challenges do businesses face that SAP aims to address with its transformation journey?
There are two correct answers.

  • A. Navigational support to mitigate complexity
  • B. Developing a global workforce
  • C. Heavy customization
  • D. The need for rapid market expansion
  • E. The need for a proven implementation framework
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #2

What are some of the features available to technicians on the mobile apps?
There are four correct answers.

  • A. Using smartforms/checklists
  • B. Recording efforts, expenses, and mileage
  • C. Recording planned/unplanned consumption of material/spare parts
  • D. Service workflows
Reveal Solution  Discussion  0

Correct Answer: A,B,C,D  🗳️

Question #3

Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

  • A. Appointment Booking API
  • B. Mobile API
  • C. Data API
  • D. Service API
  • E. Query API
Reveal Solution  Discussion  0

Correct Answer: A,C,D,E  🗳️

Question #4

RISE with SAP Methodology facilitates the transition to the SAP Business Suite by focusing on which areas?
There are two correct answers.

  • A. Marketing channels
  • B. Customer service protocols
  • C. Employee satisfaction
  • D. Processes
  • E. Tools
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

Question #5

Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

  • A. Customer self service
  • B. Autoscheduling
  • C. Smartforms and feedback (checklists)
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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