Microsoft MB-220 : Microsoft Dynamics 365 Marketing Functional Consultant

Pass MB-220 Exam Cram

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Sep 08, 2026

Q & A: 250 Questions and Answers

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Learning Path 2

The second learning path is “Work with Core Features in Dynamics 365 Marketing”. It is designed to help the applicants learn how to go about managing the given technical tasks within Dynamics 365 Marketing. These tasks include:

  • Forms, pages, and subscription centers
  • Subscription centers and double opt-in
  • Assets and content settings
  • Emails, segments, and journeys
  • Website visits redirect URLs as well as social postings
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How to book the MB-220: Microsoft Dynamics 365 Marketing Exam

These are following steps for registering the MB-220: Microsoft Dynamics 365 Marketing exam.

  • Step 1: Visit to Microsoft Learning and search for MB-220: Microsoft Dynamics 365 Marketing
  • Step 2: Sign up/Login to Pearson VUE account
  • Step 3: Select local centre based on your country, date, time and confirm with a payment method.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

What Are Specifications of Associated Certification?

Test MB-220 is related to a job-role-based certification, the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate. The certificate allows an earner to gain intermediate expertise on concepts like marketing application configuration, managing segments and lists, creating & managing marketing emails, and many others that are part of the day-to-day operations of a consultant or developer. By explaining every bit of Dynamics 365 model-driven applications and data-modeling principles, it makes the certification holder capable to perform the key operations perfectly.

Microsoft MB-220 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Manage marketing channels25-30%- Design and publish marketing pages and forms
- Create and manage marketing emails
- Manage text messages and push notifications
Topic 2: Manage leads, contacts, and accounts1-5%- Create and manage records
- Implement lead scoring and qualification
Topic 3: Manage customer journeys20-25%- Design and implement journeys
- Implement automation and branching logic
- Test, publish, and monitor journeys
Topic 4: Manage segments and preferences15-20%- Create and manage segments
- Manage consent and compliance
- Manage subscription centers and preferences
Topic 5: Manage events and webinars10-15%- Manage registrations and attendance
- Integrate with webinar platforms
- Plan and configure events
Topic 6: Analyze insights and reports10-15%- Measure campaign performance
- Create and interpret reports and dashboards
Topic 7: Configure Dynamics 365 Customer Insights – Journeys10-15%- Configure forms, pages, and templates
- Configure application settings
- Configure integration with other services
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