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Exam Code: Sales-Con-201
Exam Name: Salesforce Certified Sales Cloud Consultant
Updated: Aug 26, 2026
Q & A: 228 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
| Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Customer success and solution delivery - Scalability and maintainability |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
Question 1
As part of a Sales Territories implementation, Cloud Kicks wants the user to manually search for a territory in an active territory model and assign it to opportunities. Which approach should the consultant recommend to meet this requirement?
A. Use default Sales Territories to assign any active territory to the opportunity.
B. Enable sharing access to the Account to assign any active territory to opportunities.
C. Update the profile with the Manage Territory permission.
Question 2
Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago.
The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process. What should the consultant recommend?
A. Deploy Sales Engagement and use Cadences.
B. Reevaluate Opportunity stages.
C. Train the reps on targeted interactions.
Question 3
Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and opportunities. The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an implementation immediately. Which step should the consultant take first?
A. Run the Einstein Readiness Assessor in a sandbox.
B. Enable both Einstein features In production.
C. Enable Einstein Activity Capture In a developer org.
Question 4
A consultant is scoping a new Sales Cloud implementation and needs to determine data volumes, integrations, and user roles before configuring the org. Which phase does this activity belong to?
A. Discovery/Planning phase
B. Post-go-live support
C. User Acceptance Testing (UAT)
Question 5
The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team. What should the consultant consider when evaluating Person Accounts?
A. Person Accounts must have at least two record types.
B. Enabling Person Accounts requires a Public Read/Write sharing model,
C. Enabling Person Accounts is irreversible.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: C |
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