Oracle 1Z1-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials

Pass 1Z1-456 Exam Cram

Exam Code: 1Z1-456

Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials

Updated: Jul 22, 2026

Q & A: 133 Questions and Answers

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Oracle 1Z1-456 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Sales Analytics and Integration15%- Sales reports and dashboards
- Data import/export
- Basic integration concepts
Topic 2: Accounts and Contacts Management20%- Manage contacts and relationships
- Customer data sharing and security
- Create and manage accounts
Topic 3: Configuration and Setup5%- Profile options
- Lookup types and values
Topic 4: Oracle Fusion Sales Overview15%- Navigation and user interface
- Key sales functionality
- Architecture and components
Topic 5: Lead and Opportunity Management25%- Lead qualification and conversion
- Opportunity creation and tracking
- Sales processes and stages
- Competitor and reference management
Topic 6: Forecasting and Territory Management20%- Forecast adjustments and reviews
- Quota management
- Create and submit forecasts
- Define territories and assignment rules
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Select the three statements that describe the use of sales methodology in opportunity management.

A) Selection of sales methodology is optional for an opportunity.
B) Sales methodologiesbest describe an organization's sales process
C) Selection of sales methodology is mandatory for every opportunity.
D) Sales methodologies include sales stages; each sales stage can be tied to a range of win probability and status.
E) Sales methodologies consist of one or more sales stages.


2. You work for a car leasing agency. You know that any sales opportunities for your biggest customer should be sent directly to a supervisor level.
Based on these requirements, how would you configure the assignment object attributes to ensure that this requirement is met?

A) Use a combination of the customer's Geography ID,Industryand Organization Type
B) Drill down on the customer's account and select the Named Sales Account check box; then use the Named Account type assignment object attribute.
C) Use a combination of the customer's Geography ID and Industry.
D) Set one of the three available auxiliary dimensions to the customer's account name.
E) This requirement cannot be met in Oracle Fusion CRM.


3. Your company is evaluating the Oracle Fusion Sales application and has unique business requirements that require using custom objects as part of the implementation. Which three Oracle Fusion applications support custom objects as part of the implementation?

A) Oracle Fusion Sales
B) Oracle Fusion Customer Center
C) Oracle Fusion Common CRM
D) Oracle Fusion Marketing
E) Oracle Fusion Sales catalog


4. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) recommended documents
B) opportunity status
C) stalled deal limit
D) process steps
E) task


5. Which module maintains the industry hierarchy for territory definition?

A) Oracle Fusion Partner Management
B) Oracle Fusion Sales Quota Management
C) Oracle Fusion Trading Community
D) Oracle Fusion Territory Management
E) Oracle Fusion Customer Center application


Solutions:

Question # 1
Answer: D,E
Question # 2
Answer: B
Question # 3
Answer: A,B,D
Question # 4
Answer: A,D
Question # 5
Answer: D

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