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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Select the three statements that describe the use of sales methodology in opportunity management.

A) Selection of sales methodology is optional for an opportunity.
B) Sales methodologiesbest describe an organization's sales process
C) Selection of sales methodology is mandatory for every opportunity.
D) Sales methodologies include sales stages; each sales stage can be tied to a range of win probability and status.
E) Sales methodologies consist of one or more sales stages.

2. You work for a car leasing agency. You know that any sales opportunities for your biggest customer should be sent directly to a supervisor level.
Based on these requirements, how would you configure the assignment object attributes to ensure that this requirement is met?

A) Use a combination of the customer's Geography ID,Industryand Organization Type
B) Drill down on the customer's account and select the Named Sales Account check box; then use the Named Account type assignment object attribute.
C) Use a combination of the customer's Geography ID and Industry.
D) Set one of the three available auxiliary dimensions to the customer's account name.
E) This requirement cannot be met in Oracle Fusion CRM.

3. Your company is evaluating the Oracle Fusion Sales application and has unique business requirements that require using custom objects as part of the implementation. Which three Oracle Fusion applications support custom objects as part of the implementation?

A) Oracle Fusion Sales
B) Oracle Fusion Customer Center
C) Oracle Fusion Common CRM
D) Oracle Fusion Marketing
E) Oracle Fusion Sales catalog

4. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) recommended documents
B) opportunity status
C) stalled deal limit
D) process steps
E) task

5. Which module maintains the industry hierarchy for territory definition?

A) Oracle Fusion Partner Management
B) Oracle Fusion Sales Quota Management
C) Oracle Fusion Trading Community
D) Oracle Fusion Territory Management
E) Oracle Fusion Customer Center application

Solutions: