SAP C_BOSUP_90 : SAP Certified Support Associate - Incident Management with SAP BusinessObjects

Pass C_BOSUP_90 Exam Cram

Exam Code: C_BOSUP_90

Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects

Updated: Jul 31, 2026

Q & A: 80 Questions and Answers

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SAP C_BOSUP_90 Exam Syllabus Topics:
SectionObjectives
SAP BusinessObjects Platform Fundamentals- Architecture and core components
  • 1. System landscape and deployment models
    • 2. BI platform overview
      System Administration and Monitoring- Monitoring tools and practices
      • 1. User and security administration basics
        • 2. Server and service monitoring
          Incident Resolution in SAP BusinessObjects- Common issue categories
          • 1. Reporting and scheduling issues
            • 2. Authentication and access issues
              Troubleshooting and Root Cause Analysis- Problem resolution techniques
              • 1. Performance issue identification
                • 2. Log analysis and diagnostics
                  Incident Management Processes- Support workflow
                  • 1. Incident lifecycle management
                    • 2. Ticket handling and prioritization
                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      1. What are the goals of the enablement program for SAP PartnerEdge partners? (Choose two)

                      A) To manage the readiness of SAP PartnerEdge partners to provide support
                      B) To accelerate the ramp up of SAP PartnerEdge partners
                      C) To ensure that SAP PartnerEdge program is a completely self-help environment
                      D) To assist SAP PartnerEdge partners with non-technical requirements


                      2. What does component refer to when creating a message?

                      A) The component is an attribute that allows a classification from the application perspective.
                      B) Components are part of data dictionary.
                      C) Components are part of a report.
                      D) The component is an attribute used to identify the system.


                      3. What does Mission-Critical Support within SAP Enterprise Support include? (Choose two)

                      A) SAP system backup
                      B) 7 x 24 root cause analysis
                      C) Ramp-up support
                      D) Robust Service Level Agreements (SLA)


                      4. Which of the following are functions of SAP Solution Manager? (Choose two)

                      A) Service Desk
                      B) Service Marketplace
                      C) Solution Monitoring
                      D) Backup and Recovery


                      5. What characterizes On the Job Enablement sessions?

                      A) They are chargeable add-ons.
                      B) They are not available to Channel partners.
                      C) They are workshops coordinated by the Partner Services Adviser (PSA).
                      D) They are open workshops.


                      Solutions:

                      Question # 1
                      Answer: A,B
                      Question # 2
                      Answer: A
                      Question # 3
                      Answer: B,D
                      Question # 4
                      Answer: A,C
                      Question # 5
                      Answer: C

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