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Exam Code: 3000-2
Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Updated: Aug 29, 2025
Q & A: 103 Questions and Answers
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1. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?
A) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
B) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
C) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.
D) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
2. Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)
A) IPOCCR Data Analyzer Service
B) IPOCCR Real Time Calculation Service
C) IPOCCR Management Service
D) IPOCCR Database component
E) IPOCCR Physical Wallboard Service
3. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?
A) The server platform does not meet the requirements.
B) The UMS service is installed automatically.
C) The Windows account does not have permission.
D) The UMS licenses have not been loaded.
4. You are installing a 4 port expansion card into an IP500 to support eight DS 30 and two Phone 30 modules. What is the correct cabling scheme to connect the expansion modules to the TDM expansion ports?
A) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 310 using the one meter blue cable; then the two Phone 30s to TDM ports 1-2 using the two meter yellow cables.
B) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
C) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
D) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the cable that will reach; then the two Phone 30s to TDM ports 9-10 using the cable that will reach.
5. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) ISDN-U
B) Legacy Carrier Card
C) PRI 24/30
D) IP 500 PRI-U
E) Voice Compression Module
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A,B,C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B,C |
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