72300X Dumps 2021 - New Avaya 72300X Exam Questions [Q50-Q75]

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72300X Dumps 2021 - New Avaya 72300X Exam Questions

Free 72300X Braindumps Download Updated on Dec 16, 2021 with 95 Questions


Avaya 72300X Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify the Avaya Communication Applications call flows
  • configuration of Avaya Web-RTC snap-in on Breeze
Topic 2
  • Demonstrate how to use AES-specific troubleshooting tools and techniques
  • Communication Applications Architecture
Topic 3
  • Avaya Presence Services for the operation
Topic 4
  • Troubleshoot Avaya Communication Applications faults
  • Demonstrate how to use Avaya Breeze®-specific and Avaya Presence Services-specific troubleshooting
Topic 5
  • Configuration of ASBCE/SIP trunking and Remote Workers
  • Differentiate between which levels of support use which steps of the 8D Methodology

 

NEW QUESTION 50
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

  • A. Determine the cause.
  • B. Implement a solution.
  • C. Identify a patch to fix the problem.
  • D. Update the Knowledge Management database.

Answer: A

 

NEW QUESTION 51
In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?

  • A. https://135.60.232.41:52233/WebLM/LicenseServer
  • B. https://135.60.232.41:8443/WebLM/LicenseServer
  • C. https://135.60.232.41:8080/LicenseServer
  • D. https://135.60.232.41/WebLM

Answer: A

 

NEW QUESTION 52
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

  • A. NOTIFY
  • B. REGISTER
  • C. OPTIONS
  • D. SUBSCRIBE

Answer: B

 

NEW QUESTION 53
A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).
Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)

  • A. Media Interface
  • B. PPM Services
  • C. Server Configuration
  • D. Routine Configuration
  • E. Signaling Interfaces

Answer: C,D,E

 

NEW QUESTION 54
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

  • A. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
  • B. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
  • C. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
  • D. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).

Answer: D

 

NEW QUESTION 55
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. an LDAP End Point Policy Group
  • B. an LDAP Server Flow
  • C. a reverse proxy for LDAP
  • D. an application relay for LDAP

Answer: A

 

NEW QUESTION 56
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Enable debug logging on SBCE and look in ipcs.log.
  • B. Enable traceSBC with the STUN/TURN option enabled.
  • C. Enable traceFM with the STUN/TURN option enabled.
  • D. Enable traceHTTP with the STUN/TURN option enabled.

Answer: B

 

NEW QUESTION 57
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)

  • A. Using Communication Manager's System Administration Terminal (SAT), run the status aesvcs ctilink command to see the service state.
  • B. Access the AES command line, and run the status aesvcs cti-link command.
  • C. Access the AES web console, and view the services status in the AES menu.
  • D. Access Communication Manager (SAT), and run the statapp command to view AES services status.
  • E. Access the TSAPI web interface to monitor AES.

Answer: B,C

 

NEW QUESTION 58
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)? (Choose two.)

  • A. Observe the AES dashboard.
  • B. Run an ASAI test on AES.
  • C. Observe the AES Alarm Report.
  • D. Observe the CM dashboard.
  • E. Run the status aesvcs cti-link command on CM.

Answer: B,E

 

NEW QUESTION 59
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?

  • A. The Call Forwarding feature has not been assigned to a button.
  • B. A coverage path has not been setup.
  • C. Data Privacy is enabled in the station's Class of Service.
  • D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.

Answer: C

 

NEW QUESTION 60
After Avaya Aura Messaging (AAM) answers a call Avaya Aura Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya Aura Communication Manager (CM) to AAM to initiate the shuffle?

  • A. Re-Invite
  • B. Refer
  • C. Cancel
  • D. Info

Answer: A

 

NEW QUESTION 61
Which tool has an option to debug the TLS handshake between the server and the client?

  • A. traceSM
  • B. List trace tac 701
  • C. SIP Trace Config and SIP Trace Viewer
  • D. List trace tac 701/tls

Answer: B

 

NEW QUESTION 62
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze platform?

  • A. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
  • B. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
  • C. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
  • D. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.

Answer: A

 

NEW QUESTION 63
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?

  • A. the first number indicates the number of retries, the second number indicates the total number of links monitored
  • B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links
  • C. the first number indicates the total number of links monitored, the second number indicates the number of links down
  • D. the first number indicates the number of links down, the second number indicates the total number of links monitored

Answer: D

 

NEW QUESTION 64
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

  • A. An RTP media stream will only flow through the SBCE if it is encrypted.
  • B. An RTP media stream will always bypass an SBCE.
  • C. An RTP media stream will typically flow through the SBCE.
  • D. An RTP media stream will transcode the codec as it flows the SBCE.

Answer: C

 

NEW QUESTION 65
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

  • A. Export the SBCE identity certificate and import it into SM.
  • B. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
  • C. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
  • D. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

Answer: B,D

 

NEW QUESTION 66
Which method can be used to verify the Client and TSAPI services have been administered correctly?

  • A. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
  • B. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
  • C. The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command.
  • D. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.

Answer: D

Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101038591

 

NEW QUESTION 67
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?

  • A. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
  • B. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
  • C. List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
  • D. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager

Answer: A

Explanation:
Explanation
https://documentation.avaya.com/es-LA/bundle/AdministeringAvayaSBCE_r7.2.2/page/TraceSBC-Command.ht

 

NEW QUESTION 68

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

  • A. network outage
  • B. interoperability testing
  • C. endpoint routing configuration issue
  • D. routing configuration issues

Answer: D

 

NEW QUESTION 69
In Avaya Aura Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?

  • A. sysstatus
  • B. statapp
  • C. vmstat
  • D. appstat

Answer: B

 

NEW QUESTION 70
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

  • A. Using a direct H323 trunk group between CM and AAM.
  • B. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
  • C. Using a direct SIP trunk group between CM and AAM.
  • D. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

Answer: D

 

NEW QUESTION 71
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

  • A. correct licensing specifications
  • B. interoperability testing
  • C. upgrading the circuits
  • D. properly sizing trunk capacity

Answer: D

 

NEW QUESTION 72
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)

  • A. cluster status
  • B. application
  • C. configured certificates
  • D. licensing status
  • E. installation status

Answer: B,E

 

NEW QUESTION 73
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

  • A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
  • B. when the issue for the customer is intermittent
  • C. when the customer issue is not service affecting
  • D. when the issue is a common one resolved through an upgrade

Answer: A

 

NEW QUESTION 74

Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?

  • A. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
  • B. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
  • C. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.
  • D. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

Answer: C

 

NEW QUESTION 75
......

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