ServiceNow Certified Implementation Specialist - Third-party Risk Management : CIS-TPRM

Exam Code: CIS-TPRM

Exam Name: Certified Implementation Specialist - Third-party Risk Management

Updated: Sep 17, 2026

Q & A: 167 Questions and Answers

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ServiceNow CIS-TPRM Exam Syllabus Topics:

Section	Weight	Objectives
Reporting, Integration, and Compliance	6%	- Dashboards, reports, and analytics - Compliance frameworks and regulatory alignment - Integration with GRC and other ServiceNow applications
Third-Party Portal and Collaboration	18%	- Request management: questionnaires, documents, evidence - Communication and notification setup - Access management and permissions - Portal configuration, branding, and navigation
Process Automation and Workflows	19%	- Task assignment and tracking - Issue and action item management - Approval processes and escalation rules - Workflow design and customization
Assessment Configuration and Management	33%	- Questionnaire templates and scales setup - Scoring calculations and risk rating determination - Assessment types: internal, external, due diligence - Inherent Risk Questionnaire (IRQ) configuration - Assessment lifecycle, scheduling, and generation
TPRM Application Overview and Core Configuration	24%	- Risk domains, criteria, and scoring rules - Application architecture and key components - Risk intelligence and integration configuration - Contacts and engagement setup - Third-party record management and hierarchy

ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

Question #1

What is the primary objective of implementing technical controls during the Third-party Risk Management process?
Response:

A. To ensure that the third party meets the organization,s security and compliance requirements
B. To improve the third party,s operational efficiency
C. To enhance the third party,s customer satisfaction levels
D. To reduce the costs associated with third-party services

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #2

What is a crucial aspect to consider when assigning tasks in third-party risk management to ensure effectiveness?
Response:

A. Randomly assigning tasks to available personnel
B. Limiting task assignments to high-level management
C. Ensuring tasks align with the individuals, expertise and responsibilities
D. Allowing third-party vendors to choose their tasks

Reveal Solution Discussion 0

Correct Answer: C 🗳️

Question #3

Which workflow design principle is most critical in optimizing the third-party risk process?
Response:

A. Maximizing the number of approval steps to ensure thorough checks
B. Ensuring all tasks are completed by a single department
C. Prioritizing speed over accuracy
D. Reducing manual interventions to increase process efficiency

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #4

How does ServiceNow enable continuous monitoring of third-party risks?
Response:

A. By requiring manual checks on a daily basis
B. By sending weekly emails to third parties asking if anything has changed
C. Using a physical bulletin board updated monthly
D. Through the integration of real-time data feeds and automated workflows

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #5

Which of the following elements are typically considered in third-party risk assessment calculations?
(Choose two)
Response:

A. The financial stability of the third party
B. The third party,s historical compliance with industry standards
C. The personal preferences of the third party,s CEO
D. The color of the third party,s logo

Reveal Solution Discussion 0

Correct Answer: B,C 🗳️

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