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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. In the Oracle Fusion Territory Management application, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the Dimensional Hierarchy?

A) Industry
B) Account Type
C) Customer Size
D) Time
E) Product

2. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
B) Create a data set for each contact and include them all on the same opportunity line.
C) Each set of contact data should be imported from a separate flat file
D) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
E) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.

3. Identify the relationship between sales methods and sales stages.

A) no relationship
B) one-to-many
C) many to one
D) one-to-one
E) many-to-many

4. You are the CRM administrator of a new project to revitalize the lead Assignment manager rules to ensure the proper sales salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your planning process to plan the configuration of Assignment Manager.

A) Assignment Criteria
B) Dynamic Assignment
C) Business Objects
D) Attributes
E) Resources
F) Schedules

5. Identify the lookup type used for reference data sharing.

A) Standard
B) Common
C) Admin
D) Set-Enabled
E) User-Defined

Solutions: