Exam Code: ADM-201-JPN
Exam Name: Salesforce Certified Administrator (ADM-201日本語版)
Updated: Jul 28, 2026
Q & A: 153 Questions and Answers
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This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.
There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.
| Section | Weight | Objectives |
|---|---|---|
| Service Cloud Applications | 10% | - Cases and Entitlements - Web-to-Case and Email-to-Case - Service Contracts - Omni-Channel - Service Cloud Features |
| Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Joined Reports - Scheduling Reports - Dashboard Components - Report Types - Report Builder |
| Workflow and Process Automation | 17% | - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Workflow Rules - Approval Processes - Flows (Screen Flows, Autolaunched Flows) - Process Builder |
| User Setup | 8% | - Profile Configuration - User Licenses - User Creation and Management - Role Hierarchy - Permission Sets - Delegated Authentication |
| Sales Cloud Applications | 10% | - Sales Cloud Features - Products, Price Books, and Quotes - Opportunity Management - Forecasting - Account and Contact Management |
| Security and Access | 12% | - Login Hours and IP Ranges - Record Access (OWD, Sharing Rules) - Salesforce Shield - Object-Level Permissions - Field-Level Security |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Custom Object Creation - Roll-up Summary Fields |
| Organization Setup | 4% | - Fiscal Year - Company Information - User Interface - Currency Management - Lightning Experience vs Classic |
| Data Management | 10% | - Duplicate Rules and Matching Rules - Data Loader - Data Export - Data Quality Best Practices - Data Import Wizard |
| Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events |
| Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Lightning Experience Features - Salesforce Mobile App Configuration |
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