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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

How does HP address customer business challenges through BSM Solutions? (Select three.)

A. HP achieves operational excellence by managing dynamic business services.
B. HP achieves operational excellence by obtaining complete visibility into dynamic environments.
C. HP reduces duplication of effort to optimize labor and cost for IT operations.
D. HP aligns the business objectives in parallel with the IT organizational hierarchy.
E. HP improves Service Level agreements through aggregate time resolution.
F. HP maintains a fourth quadrant rating above our competition from Gartner Group.

Question 2

What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A. Diagnostics Heads-up Display (DHUD)
B. Testing as a Service (TaaS)
C. Run-time Service Model (RTSM)
D. Automated Service Ticketing System (ASTS)

Question 3

What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A. Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B. Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C. It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D. It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

Question 4

Which business challenge does BSM Solution address by improving service alignment with business objectives?

A. performance test management
B. incident ticket management
C. maintaining and monitoring the quality of services
D. service desk management

Question 5

Which key differentiator supports a capability of the BSM Application Performance management solution?

A. provides a single pane of visibility for complex, virtualized. and cloud environments
B. provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
C. supports Heads-up Display (HUD) for multi-monitoring technology
D. provides real time end-to-end transaction monitoring via industry leading, end-user monitoring and diagnostic tools

Solutions: